You Got questions?
We’ve got the Answers
Check Out Our FAQs below
You can refer to the GitHub site to see if you are up to date with the latest versions released.
Payfast: https://github.com/payfast
PayGate: https://github.com/paygate
SiD: https://github.com/SiD-Secure-EFT
DPO: https://github.com/DPO-Group
Network International: https://github.com/network-international
The Courier Guy:
WordPress: https://thecourierguy.co.za/integrations
We advise that the latest plugins are used. Please check the links below to ensure you are on the latest version.
Payfast:
PayGate:
SiD:
https://github.com/SiD-Secure-EFT
DPO:
Network International:
https://github.com/network-international
The Courier Guy:
Magento:
2.3 and older versions
PHP
7. x and older versions
If you are a client of one of the following companies, you will need to contact them first regarding your issue. If they are not able to resolve the issue, they will escalate it to the App Inlet Team.
Network International: https://www.network.ae/en/contactus / [email protected]
Payfast: https://support.payfast.co.za/portal/en/kb/merchant-support / https://support.payfast.co.za/portal/en/kb/development
The Courier Guy: https://thecourierguy.co.za/help-desk
DPO Pay: https://dpogroup.com/contact-us/
Make sure the latest plugin and settings are configured correctly.
You must configure the HTTP version in the N-Genius settings to be compatible with your server.
You must check your N-Genius configuration for the setting that automatically sets paid orders to processing instead of complete. Currently, the only plugin that supports this is WooCommerce N-Genius.